Atlassian Confluence is adding more and more features to improve the user experience and to position Confluence as the collaboration platform of choice.
I’ve been busy with social intranets for a few years now and here are some of the real world business problems I’ve seen them fix:
I attended a very interesting conference recently where participants got to peak into each other’s Intranets. Getting such insight into the confidential digital workplace was very revealing indeed. One of our clients was invited to speak, so I thought I’d tag along and see what I could learn.
I was quite surprised that the majority of the Intranets we saw were used primarily as a means to broadcast the corporate line. It seems that usually, a communication department controls the majority of what’s being published. Not surprisingly then, the biggest concern for most participants was attracting users to the Intranet in the first place, then getting them to interact with each other.